Our services include Project Management, Programming, Consulting, Training and Integration Consulting. Our product range includes FLEEK, Avaya, Cybertech Voice Logging Platform, ViCorp IVR & Fraud Detection.
| Unified Communications |
Contact Center |
CRM |
- Internet (Optional)
- Telephony
- Auto Attendant
- Instant Messaging
- Voicemail
- Mobility
- Conferencing
- Telephone Management System
- Least Cost Routing
- Email & Calendar (Optional)
- Fax (Optional)
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- Agent with desktop solution
- Interactive Voice Response
- Skills based Routing
- Multi-media (Optional)
- Real-time and Historical Reporting
- Quality Management (Optional)
- Presence Management
- Voice Recording
- Predictive Dialer
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- Campaign management
- Lead management
- Sales and account management
- Service and support
- Inventory management
- Analytics and integrated reporting
www.fleek.co.za
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- Proactive Contact center
- Workforce optimizer
- Various Avaya products
www.avaya.com
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- We are a reseller of the Cybertech voice logging platform
www.nice.com
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- We are a reseller of the ViCorp Interactive Voice Response System
www.vicorp.com
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